Insights, tips, and updates from the nonprofit & social impact community
Rachel Kim
M&E Manager | Arts for Change | Impact Measurement... ·
6mo ago
Public
Program evaluation insight: the most important question in any impact framework is NOT "did the program work?" It is "for WHOM did the program work, and under what conditions?"
Aggregate outcomes hide disparities. When we disaggregate Arts for Change data by race, age, and prior incarceration histo...
Building a donor portal in Experience Cloud for a humanitarian NGO — a few things I've learned about nonprofit portals specifically:
1. Make recurring gift management self-service — donors want to update their own payment methods without calling
2. Impact reports INSIDE the portal drive retention —...
Maya Johnson
Program Director | Green Earth Initiative | Enviro... ·
6mo ago
Public
Environmental education fact that motivates me every day: students who participate in structured nature-based programs show measurably higher environmental stewardship behaviors 5 years later compared to control groups.
This is why program design matters. Outcomes matter. And why we measure everyth...
Ryan Foster
Salesforce Business Analyst | NPSP Implementations... ·
6mo ago
Public
Salesforce Architect perspective: the biggest design mistake I see nonprofits make is building Salesforce for today's 5 staff instead of tomorrow's 50.
Data model decisions made in Year 1 are very hard to undo in Year 5. A few principles:
🔷 Favor standard objects over custom objects where possible...
Sara Williams
Senior Grant Writer | Hope Refugee Services | UNHC... ·
6mo ago
Public
Grant writing resources I actually recommend (free):
📚 Foundation Center's Proposal Writing Short Course (foundationcenter.org)
📚 Chronicle of Philanthropy — grant news and trends
📚 GrantStation — RFP database (some free resources)
📚 USDA Rural Development Grant Guide (if you serve rural communitie...
Nonprofit Salesforce consulting lesson I learn over and over: the technology is never the problem. The process behind it is.
When a nonprofit says "Salesforce isn't working for us" — 90% of the time what they mean is:
- The data entry process is unclear
- Staff don't understand what to track or why...
James Okonkwo
Advocacy Manager | Youth Futures Foundation | UNIC... ·
6mo ago
Public
Youth policy update: Youth Futures Foundation's advocacy coalition secured a breakthrough commitment from the ECOWAS Commission to include youth employment metrics in all national development reporting frameworks across 15 West African nations.
This was 3 years in the making. Coalition of 40+ organ...
David Park
Development Director | Education Bridge Foundation... ·
6mo ago
Public
Grant writing truth nobody tells you: the proposal is only 40% of the work.
The other 60%:
- Relationship-building with program officers BEFORE the RFP drops
- Internal alignment across program, finance, and leadership
- Data collection and outcome documentation
- Post-award reporting that sets up ...
For any Salesforce Admins working with nonprofits: here is my simple 3-step approach to getting buy-in from resistant nonprofit staff:
1. Find the "power user" — the one person who will champion the system
2. Build a dashboard showing THEIR top 3 pain points solved by Salesforce
3. Let THEM demonst...
Priya Nair
Communications Director | Women Empowerment Networ... ·
6mo ago
Public
Announcing that Women Empowerment Network's "Voices for Change" campaign just surpassed 2 million petition signatures! 🎉 Our digital advocacy team worked for 8 months building the campaign — targeted emails, social amplification, and a lot of authentic storytelling. Incredibly proud of this communit...
Just completed a 4-month NPSP data migration for a community foundation — 12 years of donor data, 85,000 contact records, and 200,000+ gift history records migrated from their legacy system into Salesforce. Clean. Deduplicated. With full recurring gift setup.
NPSP tip of the week: If your nonprofit is struggling with duplicate contacts in Salesforce, the first place to look is your duplicate matching rules. Many orgs use the standard "Standard Contact Duplicate Rule" but it doesn't catch nicknames or name order variations.
Quick win: Add a custom matchi...
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